A useful guest guide answers the next question without making guests hunt for it. Use this checklist to collect the essentials, put them in a clear order and keep them up to date.
1. Walk through the arrival as a guest
Imagine arriving for the first time, after a long journey and perhaps in the dark. An address alone does not explain every entrance. Describe the route for someone who has never been there. Keep access codes out of public instructions.
Give the complete address and identify the entrance clearly
Focus on appliances and routines that need explaining. A short sequence of steps is often more useful than a full manual copied into a paragraph. Describe the facilities and rules that genuinely apply to your property.
Explain heating, the coffee machine and other key appliances
Describe bins with names, colours and sorting instructions
Set out quiet hours, smoking guidance and house rules clearly
Keep Wi-Fi passwords and door codes in private sections
3. Choose a small set of useful local tips
A personal recommendation with a clear reason gives guests more direction than a long, unexplained list. Choose places for different needs: the first grocery shop, a relaxed dinner or a day out. Check listings and link to a reliable source.
Include restaurants and shops near the property
Explain what you personally like about a place
Check opening hours and access with the provider directly
Distinguish straight-line distance, journey time and your own advice
4. Make help easy to find
In an unfamiliar place, nobody should have to search for a contact. Separate your own availability from medical help and local emergency services. Do not copy numbers unchecked from a template for another country or an AI answer.
Check your contact number and country code
Verify local emergency information against official sources
List pharmacies and hospitals as directions, not promises of availability
Regularly review whether contact details are still current
5. Check, share and keep it current
Open the guide on a phone and follow the main steps yourself. Do the links work? Would the text make sense after a tiring journey? Pay particular attention to names, numbers and rules in translations. A simple review routine helps prevent stale information.
Read and approve each active language before publication
Check the public view for passwords and private guest information
Test the guest link and QR code after publishing
Review changes and publish updates before the next arrival
Fictional writing example. Only use the actual details of your property in your own guide.
Still unclear
Arrive in the afternoon. Park at the house. Entrance at the back.
Clear for your guests
You can arrive from 3 pm. Your parking space is directly in front of the house. Follow the garden path on the left side of the house to reach the entrance.
A specific time, a clear parking location and directions guests can follow make the difference. Keep access codes in the personalised guide.
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Your next welcome starts here.
Explore the example guide or create a first draft for your own property.